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Topic: telemarketing
Definition:

  • the use of the telephone as an interactive medium for promotion and sales

    Related tag cloud:

  • call center
  • marketing
  • telesales
  • outbound
  • sales
  • inbound
  • direct mail
  • direct marketing
  • crm
  • customer service
  • lead generation
  • teleservices
  • market research
  • outsourcing
  • training
  • callcenter
  • advertising
  • sales leads
  • database marketing
  • telephone
  • help desk
    • Resources:

    Federal Trade Commission
    The FTC site includes law and rules on consumer protection and anti-trust.
    http://www.ftc.gov/

    XS4ALL
    De eerste publieke internet provider in Nederland.
    http://www.xs4all.nl/

    American Telemarketing Association
    Provides advice and education in the professional and ethical use of the telephone.
    http://www.ataconnect.org/

    Junkbusters
    Site details a variety of ways privacy is violated or data is shared. Has links for prevention.
    http://www.junkbusters.com/